Refund policy

Each item is custom printed and made to order specifically for the customer, all sales are final. We do not accept returns, exchanges, or issue refunds for orders based on buyer's remorse, ordering the wrong item, incorrect size selection, change of mind, or other customer purchasing decisions. Orders cannot be canceled or modified after they have been submitted for production.

Please note that selecting an expedited shipping method only affects the shipping transit time after your order has been produced and does not reduce or expedite production time.

If an order arrives damaged, defective, or incorrect due to our error, you must contact us within 24 hours of delivery and provide your order number along with clear photos of the item and packaging. Once the issue has been verified, we will, at our sole discretion and in accordance with applicable law, replace the item or provide another appropriate remedy.

Any return sent to us without prior written authorization will be considered an unauthorized return and may be refused or disposed of without refund. Where permitted by applicable law, unauthorized returned merchandise may be donated or otherwise disposed of at our discretion.

If we approve a refund as a one-time courtesy or under circumstances where a refund is otherwise authorized, any payment processing, point-of-sale (POS), merchant processing, transaction, or other third-party processing fees incurred by us to complete the original transaction are non-refundable to the extent permitted by applicable law. These fees may be deducted from the total refund amount, as they are charged by third-party payment processors and are not returned to us when a transaction is refunded.